SUPPORT

How can we help?

Questions, problems, or feedback about DrinkByMe? Write to us and a person will reply.

Contact us

support@drinkbyme.com

To help us answer faster, include your iPhone model, your iOS version, and what you were doing when the problem happened.

Common questions

How do I restore my subscription on a new iPhone?

Sign in with the same Apple Account you subscribed with, open the subscription screen in DrinkByMe, and tap Restore Purchases.

How do I cancel my subscription or get a refund?

Subscriptions are billed and managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose DrinkByMe. Apple's guide: Cancel a subscription from Apple.

Refunds are handled by Apple, not by us: Request a refund from Apple.

How do I delete my data?

DrinkByMe has no accounts. Your bar inventory, recipes, favorites, and notes are stored on your iPhone. To erase them, open Profile and tap Delete All Data, or delete the app. Your age answer is kept so the age rule still applies. See the Privacy Policy for details.

Why don't I see cocktails?

If you answered Under 21, DrinkByMe shows mocktails only, everywhere in the app. If you are 21 or older, open Profile and tap Confirm I'm 21 or Older.

What happens when I open a shared recipe link?

Recipe links on drinkbyme.com open the recipe in DrinkByMe. If you don't have the app, your iPhone can show the recipe in an App Clip, a small part of the app that opens without installing it.